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At dgsbasket.com we believe in building strong, meaningful relationships with our customers. Our “Contact Us” page is more than just a place to get help – it’s an opportunity for us to connect with you and understand your needs. Whether you’re a first-time visitor or a loyal customers, we want to ensure that your experience with our website is seamless, enjoyable, and satisfying.
Here are a few reasons why you might want to contact us:
Product Information: Have questions about a specific product or need more details before making a purchase? Our team is ready to provide you with everything you need to make an informed decision.
Order Support: Whether it’s tracking an order, making changes, or dealing with delivery issues, we are available to assist.
Technical Support: If you encounter any technical problems with our website or your account, don’t hesitate to reach out for assistance.
Returns and Exchanges: If you’re looking to return a product or exchange an item, we’ve streamlined the process for your convenience and are happy to guide you.
Feedback & Suggestions: Your opinion matters! Let us know how we’re doing and any suggestions you have for improving our services.
Our Customer Service Commitment At dgsbasket.com customer satisfaction is our top priority. We are committed to providing you with exceptional service by offering:
Timely responses: We strive to reply to all inquiries promptly, whether they’re via email, phone, or social media.
Personalized attention: Our team listens carefully to your concerns and provides tailored solutions to meet your needs.
Helpful and knowledgeable support: Our support team is well-trained and experienced in solving a wide variety of issues, from product inquiries to order problems.
Easy access to assistance: We offer multiple ways for you to contact us, ensuring that help is always available when you need it.
Ways to Contact Us: We’ve made it as easy as possible for you to get in touch with us, no matter where you are. Whether you prefer to send us an email, call us, or chat online, we’re available and ready to assist. Choose from the following contact methods:
Contact Form: For your convenience, we have an easy-to-fill-out contact form that allows you to send us a message directly from our website. Simply provide your name, email address, and a brief description of your inquiry, and we will get back to you as soon as possible.
How to use the contact form: Visit our “Contact Us” page: –
Fill in the required fields such as name, email, subject, and message.
Click “Submit.”
You’ll receive an acknowledgment of your message, and our team will respond within
Email Support: If you prefer emailing us directly, you can contact our support team at support@dgsbasket.com. We monitor our inbox regularly and will ensure that you receive a response as quickly as possible. Whether you need help with an order, product inquiry, or other support, email is an effective way to reach us.
Support Email : support@dgsbasket.com
For Business Inquiries: admin@dgsbasket.com
Phone Support: Sometimes you need instant help, and we understand that. That’s why we offer Phone support for urgent matters. Our customer service hotline is available during our business hours to assist you with your needs.
Phone Number : +918699643070
Operating Hours: Monday – Saturday, 9:00 am to 8:00 pm (UTC/GMT).
Live Chat: For real-time support, we offer a live chat feature on our website. It’s the fastest way to get help for any issues or questions you
may have. Our support agents are ready to assist you with product inquiries, order support, or even general website navigation.
To start a chat, simply click on the chat icon in the bottom-right corner of the website, and one of our team members will be with you shortly.
Social Media: Stay connected with us through social media! We actively manage our social media channels and use them to communicate directly with our customers. You can send us messages, ask questions, or stay updated on promotions, news, and product launches.
Follow us on:-
Facebook : https://www.facebook.com/dgsbasket
Whatsapp: 8699643070
Office Address: If you prefer in-person communication or want to send us correspondence, our Office Address is listed below:
Headquarter:
(dgsbasket Drishti General Store)
# 416-B Street No 11 Old Bishan Nagar
Patiala, Punjab Pin Code- 147001
Office Hours: Monday to Saturday, 9:00 AM – 8:00 PM (local time)
FAQs: Before reaching out to us, you might find answers to your questions in our frequently asked questions (FAQs) section. We’ve compiled answers to common queries about our Products, Shipping, Returns, and Account management to save you time.
Business Hours: Our team is available to assist you during the following business hours:
Monday – Saturday: 9:00 AM – 8:00 PM (UTC/GMT)
Sunday: Closed
Please note that responses outside business hours may be delayed, but we aim to respond to all inquiries within time.
What to Expect When You Contact Us: When you contact us, here’s what you can expect:
Prompt Acknowledgment: Whether you’re using the contact form, email, or phone, we’ll acknowledge receipt of your message and provide an estimated response time.
Friendly Assistance: Our team is here to help! We will provide courteous and efficient support to ensure you get the information or assistance you need.
Solutions-Oriented Responses: We aim to resolve your issue or answer your inquiry as quickly and effectively as possible.
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